Hair Extensions – Frequently Asked Questions
How long does shipping take?
90% of orders ship out immediately after 48 hours but we have a standard 2-4 business days* processing time frame for all orders to account for factory delays, shipping delays and custom items like hd lace that may take an additional sell to proceed.
Same day shipping orders must be submitted before 12pm pst to be processed the same day – if the items purchased are specialty items that require additional manufacturing time, they will be shipped express immediately after they are made.
Our samples are made by hand around the clock in our California headquarters. They are in extremely high demand so if you’ve ordered samples, we promise they’re on their way. Our sample shipping times do not reflect our regular, wholesale and dropship order times.
All 5×5, 6×6, 7×7 closures and full lace wigs that aren’t straight or body wave are made custom for you after placing an order. Production for custom orders is usually completed after an additional 2-3 days.
Lace Front Wigs
In Stock Textures:
Silky Straight | Body Wave | Deep Wave | Deep Curl | Exotic Wave
Textures Available After 3-5 Additional Processing Days:
Kinky Straight | Loose Wave | Loose Curl | Deep Wave | Kinky Curly | Loose Kinky Curl | Water Wave | Deep Body Wave | Natural Wave | Deep Curly | Exotic Wave
Due to increased demand, all order update requests will receive the above response if sent before listed processing time has passed.
Expect tracking info when your order is in the mail.
International orders will be shipped directly from our processing center in Asia. Most orders will arrive within 2-5 days. rush processing is available for international orders when available at check out* but please see the note above.
Is your hair really brazilian?
Our raw hair is unprocessed (to the public, this hair is branded as eurasian mink), 9a virgin hair is slightly processed but still great quality and is our most popular grade (this is our indian collection), 8a remy hair is processed and is the equivalent of most ‘brazilian’ hair sold in the market today that lasts 6-12 months + with proper care (we also brand this level of quality as brazilian).
All of our hair is steam processed to get the curl patterns, 9a & 8a hair is also lightly chemically processed.
Do you require a minimum on order?
There are currently no minimums on any of our products. just purchase as needed.
Do you ship?
Yes, we ship worldwide.